We understand you need a great many different things accomplished and managed in order to ensure your business grows and maintains your brand promise, but, you are too busy to manage multiple contractors.  That is where Team Pibworth shines.

One of the keys to Pibworth’s success is the diversity and professionalism of our team.  Our Account Managers work one on one with clients, and coordinate a large team of web designers, graphic artists, copywriters, internet marketing and virtual event specialists, social media gurus and more – but you only need have one point of contact, your Account Manager.  It is their job to source the best team member to ensure your request is completed on time and on budget.  You do not ever need to ‘chase down a task’ because your Account Manager will be communicating our progress to you, keeping you up to date AND listening to your spoken and unspoken needs.

Our Account Managers become a partner in your business success.  They have an active role in it, and they feel like they take ownership of your successes and challenges.  Our number one mandate is to add value to our clients at every opportunity.  We can’t do that without learning to actively listen to your spoken – and unspoken needs.

There are very few tasks that Pibworth cannot accommodate, but it is good to remember that if we don’t have someone available to complete it, we have a huge network of professionals we can reach out to.  If we don’t have it – we’ll get it.  It really IS that simple.

 

Meet the Pibworth Team

Debra (Deb) Excel
Office Manager and Team Leader

With a reputation for being a ‘workaholic’, it’s no surprise to anyone that even after 25 years in big business; Debra (Deb) is still not ready for the slow lane.

“My time in the telecommunications field as a management professional and Senior Project Manager has equipped me with such a diverse knowledge base.” Debra says she’s “completely on fire when it comes to applying this expertise to helping clients build the businesses of their dreams.”

Deb holds a Master Certificate in Project Management from George Washington University, and is among the first 50 people in Canada to have completed this program. Deb has a Certificate in Human Resources Management, and is a member of the Human Resources Professionals Association (HRPA). Deb is also extremely active in various volunteer roles within her community.

Robin Covey
Account Manager

Robin has extensive experience in the telecommunications industry as an administrator & project manager. In addition, Robin develops systems & documented processes along with business planning & development.

She holds hold a Bachelor of Arts Degree from York University and an honours diploma from Shaw Business College. She is also Project Management certified through George Washington University.

She is an Account Manager with a twist – she is also a “techie” with certifications in Social Media, Virtual event creation and promotion, and 1ShoppingCart.  Robin also helps clients produce teleseminars, webinars and online training solutions to meet the needs of their business and she ensures your products hit the social media airwaves.

Kathy Vlietstra
Account Manager

Kathy has 20 years of professional experience in the corporate world where she served several positions including Internet Project Manager and Program Manager. Kathy has been with Pibworth for two years.

A Constant Contact guru and skilled problem solver, Kathy works as her client’s champion in her role as Project Manager. Kathy’s clients adore working with her, and she is currently one of the busiest Account Managers on the team, with the most written letters of commendation.

 

In addition to our outstanding Account Managers, we have a fantastic group of technical and design specialists who help us reach our client needs.